We offer free shipping for orders over 50$. Delivery times vary based on your location. Typically, orders are delivered within 3-21 business days.

You can return or exchange items within 15 days of purchase. Items must be in their original condition and packaging. Unfortunately, we cannot accept returns on personalized items, sale items, gift cards, hazardous materials, flammable liquids or gases. Also we do not provide exhanges. To start a return or exchange, please contact us at chibiforyou.shop@gmail.com. To get more information about return and refund process visit policies page.

Once your order has shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery on our order tracking page.

Orders can be canceled or modified until it is not shipped. After this time, we cannot guarantee changes. To request a cancellation or modification, please contact us immediately at chibiforyou.shop@gmail.com.

We accept a variety of payment methods, including Visa, MasterCard, Apple Pay, Google pay etc.

To apply a discount or promo code, enter the code at checkout in the "Discount Code" field. If the code is valid, the discount will be applied to your total. Please note that only one promo code can be used per order.

You can reach our Chibi Customer Service via email chibiforyou.shop@gmail.com. We strive to respond to all inquiries within 24 hours. Also you can find more answer to your question on FAQ page.